Privacy Policy
Last updated: August 23, 2026
This Privacy Policy explains how Rick Ortiz, a licensed Broker Associate with Coldwell Banker Realty ("we," "us," or "our"), collects, uses, and protects information you provide through wellenparkinsider.com and related landing pages (the "Site"). By using the Site or submitting an inquiry, you agree to the practices described here.
Information We Collect
We collect information you choose to give us and certain information collected automatically:
- Information you provide — such as your name, email address, phone number, and any details you include when you complete a form, request information, or book an appointment.
- Automatically collected information — such as your IP address, browser type, pages viewed, and referring source, gathered through cookies and similar technologies to help us understand how the Site is used.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and provide the real estate information or services you request;
- Share property, community, and market information relevant to your request;
- Schedule consultations, showings, and follow-up;
- Send you communications you have consented to receive, including by email and text message;
- Operate, maintain, and improve the Site.
SMS / Text Messaging & Mobile Information
By providing your mobile number and opting in, you consent to receive text messages from Rick Ortiz, Broker Associate at Coldwell Banker Realty, related to your real estate inquiry — such as property and community information, appointment and showing scheduling, and follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for assistance. Consent to receive text messages is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Cookies & Tracking
The Site uses cookies and similar technologies, including analytics and marketing tools, to recognize your device, remember your preferences, and measure engagement. You can control cookies through your browser settings; disabling them may affect how the Site functions.
How We Share Information
We do not sell your personal information. We share information only as needed to serve you:
- With service providers who help us operate our business — for example, our customer relationship management (CRM), scheduling, email, and text-messaging platforms — under obligations to protect your information;
- With our brokerage, Coldwell Banker Realty, and transaction-related parties when necessary to advance a real estate transaction you have initiated;
- When required by law, regulation, or valid legal process.
As stated above, mobile opt-in data and consent are never shared with third parties.
Third-Party Links & Property Search
The Site may link to third-party services, including MLS-powered property search hosted on separate platforms. We are not responsible for the privacy practices of those sites; we encourage you to review their policies.
Data Retention
We retain your information for as long as needed to serve your request, maintain our business records, and comply with legal obligations. You may request that we delete your information as described below.
Your Choices
- Text messages: reply STOP to opt out at any time, or HELP for assistance.
- Email: use the unsubscribe link in any marketing email.
- Access or deletion: contact us using the details below to request access to, correction of, or deletion of your information.
Fair Housing
We are committed to the letter and spirit of U.S. policy for the achievement of equal housing opportunity. We do not discriminate on the basis of race, color, religion, sex, handicap, familial status, national origin, or any other class protected by applicable law.
Children's Privacy
The Site is intended for adults and is not directed to children under 18. We do not knowingly collect information from children.
Security
We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted, and the "Last updated" date above will reflect the most recent revision.
Contact Us
Rick Ortiz, Broker Associate — Coldwell Banker Realty
Email: [your email]
Phone: [your business phone]
Mailing address: [your office address]